DevOps is a combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes.

IT support is a service that supports users of technology products or services. IT support is also known as Technical support, help desk, or service desk. In contrast to traditional training, technical support typically focuses on helping with a specific user problem or issue.

Digital Transformation is a necessary disruption. Similar to Agile, Digital Transformation is led by CxO executives and requires cross-departmental collaboration in pairing business-focused philosophies with rapid application development models.

Remember transformations are hard and Digital ones are harder. Adopting new technologies, products, and processes does not always mean that you’re on a successful path of Digital Transformation. 

An organization needs to be Agile first and motivated to follow the path of Digital Transformation.

 Enterprise Application Integration (EAI) is the core and plays a vital role for an organization to integrate and above all remove dependencies on disparate systems.

Integration services/APIs help not only to achieve fast inclusion of new applications but help to decommission legacy applications faster.